Technology Adoption through Incremental Change
A talk by Dan Moore for Humans Optimized with Suzanne York on February 19, 2021
This talk originally appeared here and has been posted with permission from Humans Optimized with Suzanne York.
The Power of Incremental Change
Change is hard. I won’t win any awards for that revolutionary statement, but it’s a fact we as innovators and agents of change often forget. Individuals and organizations are not naturally wired to accept and adapt to change, and can often seem like they are unable to accept change. Virginia Satir, author and therapist, best illustrated this natural response to change with her Change Process Model: ...
A New Year for Vaporware
Have you recovered from the holidays? If you were more than a little excited to get back to it this week, you are not alone. We’ve enjoyed the break with family and friends and are back making an impact at work-- helping our clients overcome their greatest challenges. 2020 is a new decade for us here at Vaporware. New Office Last year, we created the collaborative space of our dreams and opened a new office. With standing-desks, a library of books and brain-teaser games, and modern office technology, we’re now fully equipped to focus on larger challenges in our own private...
The Potential Modernizing Systems Can Bring to Your Business
Everyone always talks about starting a business with the "30,000 foot view" with details to follow. As businesses get established and run into bumps or market changes, management works to remove the impediments or adjust to the need and then gets back to the grind. How often do you think you've been in the same situation? Now, when was the last time you looked at the business as a whole and asked: "Can we be doing this better?" Unfortunately for most people, the 'if it's not broke' mentality kicks in quickly when trying to evaluate what could be better. During the...
Automation Leads to Faster Decisions and Results
Across all industries manual and repetitive tasks drain your overall productivity while reducing employee and customer satisfaction. Manual, repetitive work can limit your growth and ability to scale by increasing labor costs and the chance for errors. Just think about how each person involved in the execution of work at your organization can make one tiny mistake. As an example, let's take a company that provides field services. Maybe an office staff person puts the wrong service code on an order—just one number off. A technician writes down the wrong time to be on location. These...
Product Management, Article
Is Custom Software Right for My Organization? - 7 Questions to Help You Decide
We get asked the question a lot…”Is custom software right for me?” or “Why do companies create custom software?” Plenty of businesses come to Vaporware to look for custom software, but we take on a very small percentage. Why? Because custom software isn’t right for them. Custom software solutions are ongoing investments. Custom software can only be successful and beneficial if the right qualifications are in place. Our goal is to help businesses make the right decision for their company. Pragmatic Marketing and others have outlined the discussion under the common phrase “...
Top 3 Reasons Why You Need a Customer Portal
Use the words customer portal and the average person thinks of a static unchanging system that is a gatekeeper that prevents them from accomplishing their needs. What most people don’t understand is many of the services they use on a daily basis are customer portals in everything but name. Simply put, a customer portal is any system that provides your customers 24/7 access to do business with you. A website that allows your clients to shop-til-you-drop (drop to sleep!) or a lawn service company that lets customers schedule their next bush trimming while their waiting on the bus or...
Break Down Information Silos With a Single Pane of Glass
What does it take to get work done in an all-electronic world? An ever-growing selection of web apps and dashboards brings us a specialized tool for every task. We should be rolling in productivity gains. But how much time are we really saving? Hopping from tool to tool, each with a separate login and disparate data, brings its own set of challenges. In the IT arena, especially managed services, enterprise and reseller customers alike have access to a growing arsenal of tools to support their data centers. Purchased resources, workload health, real-time and historical usage,...